To request a book, video, dvd, etc. (but not a periodical), you need to know this first:

1.   In the JKM Library there are two major collections - Stacks and EPRC - within the larger collection. You can ask that circulation staff retrieve an item from either of these two collections.

2.    Items in the "Stacks" collection with the status of "Checked out," "Lost (Overdue)," "Lost (Not on shelf), "On order" or "In processing" cannot be requested using this system. If an item has the status of "Checked out" or "Lost (Overdue)," contact the circulation desk at 773.256.0739 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and ask that the item be recalled for you (note that the recall function is a privilege reserved only for individuals currently affiliated with LSTC or McCormick). After an item has been recalled, the individual who has the item currently checked out has 7 days to return it.

3.   The instructions below describe the procedure for requesting a book, video, or dvd from these two collections through the JKM online catalog. If you want to request an issue or volume of a journal or periodical, please consult the instructions for Requesting a volume of a journal, periodical, etc. from the JKM stacks (see below).

4.   Items in the other collections - Reference, Reserve, and Dissertations - cannot be requested as they do not circulate (Reference and Dissertations) or circulate for a restricted period of time (Reserve).

5.   The "Request Copy" feature of the JKM online catalog allows you to ask circulation staff to retrieve an item from the closed stacks for you (as opposed to going into the stacks to retrieve the item yourself when the stacks are open (see no. 7 below).

6.    Circulation staff will visit the closed stacks at 10 a.m., Mondays through Thursdays, to pull requested materials.

7.    The library stacks in the west wing will be open to the public 11.5 hours a week while classes are in session (through 9 December 2011).

a.       Mondays: 11:30 a.m. to  p.m., and 2:30 p.m. to 4:30 p.m.

b.       Tuesdays: 4:30 p.m. to 6 p.m.

c.       Wednesdays: 4:30 p.m. to 6 p.m.

d.       Thursdays: 11:30 a.m. to 1 p.m., and 6 p.m. to 7 p.m.

e.       Fridays: 1 p.m. to 2 p.m.

f.        Saturdays: 9:15 a.m. to 10:45 a.m.

Placing a Request Copy for a book

1.      Find the item in the catalog that you wish to have library staff retrieve from the stacks.

2.     In the Copy/Holding section of the record (where Location, Collection, Call Number, and Status are displayed) there is - at the far right hand side of the screen - a Request Copy link:

3.       Click on the Request Copy link.

4.       The following screen appears:

5.    Input your 14-digit JKM Library barcode number without spaces (this is the same number you use to check your library account information) in the Borrower ID box. When you apply for privileges at JKM most of the time we place the barcode directly on your school i.d.

6.       Click on Login.

7.       The Request Confirmation screen appears:

8.    If you wish to confirm your request, click Request. If you've changed your mind and decide you don't want this item (but want to continue searching and place a Request Copy on another item), click Cancel. Or, if you decide you do not wish to place a request and want to log out, click Cancel and Logout.

9.    If the item has 2 or more volumes, you must place a Request Item for each volume.

10   If you have overdue materials, owe fines totaling $75 or over, or your privileges have expired (they expire annually), you will be unable to place a Request Copy until the overdue materials are returned or renewed, the fines paid, or your privileges renewed. Please contact the JKM circulation desk at 773.256.0739 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it if you have any questions.

11.   Once you have placed a request for the book, the Request Confirmation screen appears, confirming your request:

12.    Note that the Request Confirmation screen provides the following information:

a.    Your hold queue position (others may have requested the item before you)

b.   You will be notified by email when the book is available for pick up at the JKM circulation desk. The email address to which the notification will be sent is the same one you provided when you applied for privileges at the JKM Library. If you wish to update the email address to which notifications are sent, please contact the circulation desk at 773.256.0739 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

c.    If circulation staff cannot immediately locate the item you've requested and need to search for the item, your hold request will still be active for two weeks until the item is either located or circulation staff inform you that it has been declared lost. If we declare the item lost, we will offer to place an interlibrary loan request for the item.

13. Circulation staff will retrieve items from the stacks at 10 a.m., Monday through Thursday. No retrievals can be done on Fridays, weekends or upon special request.

14. You have 7 days to pick up the item at the JKM east circulation desk. After 7 days, the item will be returned to the stacks.

To request a volume of a journal or periodical, you need to know this first:

1.     Unlike books, videos, dvds, etc. issues and bound volumes of journals and periodicals do not circulate at the JKM Library.

2.     When an issue or bound volume is retrieved for you from the stacks, you are welcome to use the issue or volume in the reference room or make a photocopy of the desired article. You may be asked to leave an i.d. at the circulation desk.

3.     When you're finished using the issue or volume, please return it to the circulation desk.

Requesting a volume of a journal, periodical, etc. from the JKM stacks:

1.    If you know that JKM has a specific issue or volume of a periodical or journal in its collections, you can send us an email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and mention in the email the title, the volume number and/or the year, and - if you would, for our convenience - the call number. In the subject line, type "periodical request."

2.    If you've found an article in one of the EBSCO databases that you would like to read (and the full text is not available), click on the "Request from another library" link.

3.     The interlibrary loan request form will appear. 

4.     Fill out the required information. Note that the system has added the title, volume, year, etc. to the request.

5.    Scroll down to the bottom of the screen and click on the "Submit" button.

6.     If the periodical you have requested is in the JKM collection, circulation staff will retrieve the requested volume, scan the article, and email the .pdf as an attachment (in accordance with the fair use provisions of Title 17 USC).

7.    If the periodical you have requested is not in the JKM collection, an interlibrary loan request for the article will be placed for you and (in most instances) a scanned copy will be sent to your email address.

Puzzled? have questions? suggestions? write us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or call us at 773.256.0739. Feedback on our procedure is always welcome.

Revised Friday 11 November 2011