To request a book,
video, dvd, etc. (but not a periodical), you need to know this first:
1.In
the JKM Library there are two major collections - Stacks and EPRC - within the
larger collection. You can ask that circulation staff retrieve an item from either
of these two collections. There are, however, two exceptions to items in the "Stacks" collection: items that have a status of "On order" or "In processing."
2.The
instructions below describe the procedure for requesting a book, video, or dvd
from these two collections. If you want to request an issue or volume
of a journal or periodical, please consult the instructions for Requesting a
volume of a journal, periodical, etc. from the JKM stacks (see below).
3.Items
in the other collections -Reference, Reserve, Dissertations, and New Books -
cannot be requested as they do not circulate (Reference and Dissertations),
circulate for a restricted period of time (Reserve), or are already available
for your perusal and checkout in JKM east (New Books).
4.The
"Request Copy" feature of the JKM online catalog allows you to ask circulation staff to retrieve an item from the closed stacks for you (as opposed to going into
the stacks to retrieve the item yourself when the stacks are open (see no. 6
below).
5.Circulation
staff will visit the closed stacks twice a day, Mondays through Fridays, to pull
requested materials: once in the morning, at 10 a.m., and once in the afternoon,
at 2 p.m.
6.The
library stacks in JKM west will be open 6 hours a week:
a.Mondays:
noon to 2 p.m.
b.Tuesdays:
2 p.m. to 4 p.m.
c.Wednesdays: 4 p.m. to 6 p.m.
Placing a Request Copy for a book
1.Find
the item in the catalog that you wish to have library staff retrieve from the
stacks.
2.In
the Copy/Holding section of the record (where Location, Collection, Call
Number, and Status are displayed) there is - at the far right hand side of the
screen - a Request Copy link:
3.Click on the Request Copy link. Do not click on the Request Item link.
4.The following screen appears:
5.Input
your 14-digit JKM Library barcode number without spaces (this is the same
number you use to check your library account information) in the Borrower ID
box. When you apply for privileges at JKM most of the time we place the barcode
directly on your school i.d.
6.Click on Login.
7.The Request Confirmation screen appears:
8.If
you wish to confirm your request, click Request. If you've changed your mind
and decide you don't want this item (but want to continue searching and place a
Request Copy on another item), click Cancel. Or, if you decide you do not wish
to place a request and want to log out, click Cancel and Logout.
9.If
you have overdue materials, owe fines totaling $75 or over, or some other block
on your library account, you will be unable to place a Request Copy until the
overdue materials are returned or renewed, the fines paid, or the block
removed. Please contact the JKM circulation desk at 773.256.0739 or
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if you have any questions.
10.Once you have placed a request for the book, the
Request Confirmation screen appears, confirming your request:
11.Note
that the Request Confirmation screen provides the following information:
a.Your
hold queue position (others may have requested the item before you)
b.You
will be notified by email when the book is available for pick up at the JKM circulation desk. The email address to which the notification will be sent
is the same one you provided when you applied for privileges at the JKM
Library. If you wish to update the email address to which notifications are
sent, please contact the circulation desk at 773.256.0739 or
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.
c.If circulation staff cannot immediately locate
the item you've requested and need to search for the item, your hold request
will still be active for two weeks until the item is either located or inform
you that it has been declared lost. If we declare the item lost, we will offer
to place an interlibrary loan request for the item.
12.Circulation
staff will retrieve items from the stacks twice a day, Monday through Friday.
No retrievals can be done on weekends or upon special request.
13.You
have 7 days to pick up the item at the JKM east circulation desk. After 7 days,
the item will either be returned to the stacks or the next person in the queue
will be notified that the item is now available for them.
To request a
volume of a journal or periodical, you need to know this first:
1.Unlike
books, videos, dvds, etc. issues and boundd volumes of journals and periodicals do not circulate at the JKM
Library.
2.When
an issue or bound volume is retrieved for you from the stacks, you are welcome to use the
issue or volume in the reference room or make a photocopy of the desired article. You may be asked to leave an i.d. at the circulation desk.
3.When
you're finished using the issue or volume, please return it to the circulation desk.
Requesting a volume of a journal, periodical, etc. from
the JKM stacks:
1.If you know that JKM has a specific issue or volume of a periodical or journal in its collections, you can send us an email at
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and mention in the email the title, the volume number and/or the year, and - if you would, for our convenience - the call number. In the subject line, type "periodical request."
2.If you've found an article in one of the EBSCO databases that you would like to read (and the full text is not available), click on the "Request from another library" link.
3.The interlibrary loan request form will appear.
4.Fill out the required information (this form is in the process of revision). Note that the system has added the title, volume, year, etc. to the request.
5. Scroll down to the bottom of the screen and click on the "Submit" button.
6.If the periodical you have requested is in the JKM collection, circulation staff will retrieve the requested volume and will contact you by email when it is available for you at the JKM circulation desk.
7.If the periodical you have requested is not in the JKM collection, an interlibrary loan request for the article will be placed for you and (in most instances) a scanned copy will be sent to your email address.
Puzzled? have questions? suggestions? write us at
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or call us at 773.256.0739. Feedback on our procedure is always welcome.
