How do I renew an item?

Some prefatory information about renewals:

  • Contact us at 773.256.0739 or circ@jkmlibrary.org if you have any questions or have difficulties renewing materials.
  • The number of renewals available to you depends upon the category of borrower to which you belong (i.e.: masters-level, advanced degree, adjunct, faculty, alumni, etc.). A description of all categories of borrowers is available here.
  • You can renew an item up to 31 days after it becomes due; after 32 days, the circulation system declares the item lost and you'll need to contact the lending library  to renew the item; a list of contacts for all I-Share libraries is available here. The new due date is calculated either from the date you renewed the item or when the item became overdue (so you could renew an item and it could still be overdue).
  • JKM circulation staff cannot renew materials checked out from any other I-Share libraries for you.

To renew an item borrowed from JKM or any I-Share library

To renew an item borrowed from JKM or any other I-Share library, there's no need to contact the library's circulation desk; instead, you can log into your JKM/I-Share account via Primo and renew the item yourself, assuming 1) you haven't used up your maximum number of renewals; and/or, 2) the item has not gone overdue for more than 31 days.
 

Step 1.              Go to Primo here.

Step 2.              Click on ‘Sign in’ in the upper-right hand corner.

Step 3.              Click on the OpenAthens link.

Step 4.              The Sign in with an OpenAthens account screen will appear. Input your OpenAthens credentials.

Step 5.              Click on ‘Sign in.’

Step 6.              Click on your name in the upper-right hand corner.

Step 7.              Click on ‘My loans.’

Step 8.              When you log in, any items you have charged out from the JKM Library will appear as the default since JKM is your home library. To renew an item, click on ‘Renew.’ If an item can be renewed, Primo will response: [Title of the item] was renewed. Due: [new due date]

Step 9.              If you wish to renew an item borrowed from one of the other 88 I-Share libraries, click on the name of the library on the left-hand column.

Step 10.          A list of the items borrowed from that I-Share library will appear (you may need to scroll up to see the list).

Step 11.          To renew an item, click on ‘Renew.’ If an item can be renewed, Primo will response: [Title of the item] was renewed. Due: [new due date]

Step 12.          If you’ve maxed out your number of renewals, Primo will indicate that the item cannot be renewed. Please note: JKM Library staff cannot renew items borrowed from another I-Share library for you.

Questions? problems? write us at ask@jkmlibrary.org.